Communicate With Your Customers

Impress your customers with seamless communication that keeps them updated every step of the way.

Request a Demo

Two-Way SMS and Email

Stay connected with your customers effortlessly using our built-in two-way SMS and email feature. Whether it's updates, confirmations, or quick responses, you can communicate directly with your customers in real-time, ensuring they’re always in the loop and enhancing their overall experience.
Real-time Communication.
SMS and Email notifications.
Nothing to configure, works out-of-the-box.

Communication Hub

Shift's customer portal makes it easy for customers to manage their transactions on any device. They can view invoices, provide digital signatures, and make secure payments all in one place for a smooth, hassle-free experience.
View on any device
Digital signatures
Secure online payments

Service Scheduler

Effortlessly manage service appointments with our intuitive drag-and-drop calendar. Schedule, reschedule, and notify your customers with ease, keeping them informed every step of the way. Streamline your workflow and enhance communication by ensuring your customers always know when their appointment is scheduled.
Easy-to-use drag-and-drop functionality
Streamlined rescheduling
Real-time notifications

Reporting Productivity Tools

View key operational metrics with the following features

End of Day Reporting
Quickly review daily sales, inventory updates, payments, and key metrics in one easy-to-understand report to close your day with ease.
Custom Reports Builder
Build personalized reports using our intuitive Reports Builder UI. Select the data you need and generate reports tailored to your business.
Technician Time Tracking
Monitor and manage technician hours efficiently with real-time tracking, ensuring accurate labor costs and productivity insights.

Learn more

Want to learn more?

Discover tools that will simplify and enhance your workflow, empowering your business to operate more efficiently.